Nonprofit clinic works to be a safe place for LGBTQ patients

ORLANDO, Fla. – Crew Health, a non-profit clinic in Orlando, works hard to provide healthcare and a safe space for the LGBTQ community.


what you need to know

  • The nonprofit Orlando Crew Health works to provide healthcare and a safe place to the LGBTQ community
  • The organization is the largest provider of transgender care in the state
  • In addition to medical care and education, Crew Health offers a range of mental health services for its patients

For the past year and a half, Moises Rodriguez Herrera has been a patient at Crew Health in Orlando.

“I come here and I can just state all my concerns,” Herrera said.

Herrera said he feels judged when he visits his former doctor’s office. Because of this, he would not tell his provider the whole truth. It’s a situation that could affect his treatment and, more importantly, his health.

“I have to be honest and open with myself and with my doctor because my health is the most important thing to me,” Herrera said.

Herrera also said his previous provider had no knowledge of specific HIV prevention treatments.

“You’d think this provider would have a very good, at least basic, understanding of it, but that’s far from the case,” said Chad Stowers, CEO of Crew Health.

With their specialized care and all-round services for the LGBTQ community, Stowers says, they can treat a cold or cough or educate patients on the best ways to prevent HIV and sexually transmitted infections.

“It’s very important that your service provider understands you as a person, as an LGGT person,” he said.

Crew Health is also the state’s largest provider of transgender care.

According to Stower, transgender people often face an uphill battle to receive quality services.

“They’re afraid of being gender mistreated, they’re afraid of being abused — and they are,” Stowers said. “And for valid reasons, they absolutely have the fear that’s there.”

Insurance often doesn’t pay for some transgender services, such as B. Gender reassignment surgeries.

“With certain types of care, insurance comes along,” Stowers said. “Feminization, masculinization is not always covered, it depends on the insurance.”

Through grants, Crew Health helps LGBTQ patients pay for care or insurance coverage.

For Herrera, he said that LGBTQ-focused healthcare has changed his life and future.

“I feel like I can accomplish a lot more in my life because I can take care of myself mentally and physically,” he said.

Crew Health offers a range of mental health services to its patients.

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