Legislation to improve NDIS for participants


This week, the Morrison government passed legislation to improve the experience of participants, their families, and caregivers of the National Disability Insurance Scheme (NDIS).

The NDIS provides vital support to nearly 500,000 people living with significant and permanent disabilities.

“After eight years of experience with NDIS, it is clear that changes are needed to further protect participants, reduce bureaucracy and give participants more control and choice,” said Minister Reynolds.

The NDIS Amendment (Participant Service Guarantee and Other Matters) Bill 2021 implements the recommendations of the Tune Review 2019, which was underpinned by extensive consultations with stakeholders and participants.

The main reforms of the bill include:

  • The Subscriber Service Guarantee sets timeframes for decision-making by the National Disability Insurance Agency and sets strict standards of service.
  • The Commonwealth Ombudsman will report on the NDIA’s performance with regard to the guarantee.
  • Increased flexibility for participants and the National Disability Insurance Agency (NDIA).
  • Embed co-design with people with disabilities and their representatives.
  • Participants can make changes to their plan without the need for a full plan review.
  • Flexibility in handling payments so that NDIA providers can pay directly on behalf of participants – so participants don’t have to use their own money for services and reimbursements.
  • Provisions that originally allowed the transition to NDIS but are no longer needed as the system is fully operational across the country will be removed.
  • The requirements to be taken into account in the appointment to the NDIA board of directors will be extended to people with disabilities or those with a living disability.

“Together, the changes in this bill will significantly reduce administrative bureaucracy and strengthen the person-centered focus of NDIS on what the insurance system is all about,” said Minister Reynolds.

/ Public release. This material from the originating organization (s) may be of a point nature and may be edited for clarity, style and length. The views and opinions expressed are those of the author (s). View in full here.

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